55 Club - Privacy Policy

Information We Collect

Personal Identification Data

When you register an account on 55 Club at 55clubwin.net, we collect information that identifies you as an individual. This includes your full name, date of birth, email address, and mobile number. Where required for KYC compliance under applicable Indian regulations, we also collect government-issued identification details such as your Aadhaar number, PAN card, or Voter ID to verify your age and identity before your account is fully activated.

Financial and Payment Data

To process deposits, withdrawals, and prize payouts, we collect payment-related information. For UPI transactions, this includes your UPI ID registered with apps such as PhonePe, Google Pay (GPay), or BHIM. For bank transfers, we collect your account number and IFSC code. For wallet-based payments, we collect the wallet identifier and registered mobile number. We do not store full card numbers on our servers; any card data is handled exclusively by PCI-DSS-compliant third-party payment processors.

Usage, Technical, and Communications Data

We automatically collect data about how you access and use our platform, including your IP address, device type, operating system, browser type, session timestamps, and in-app actions. If you contact our support team or participate in promotions, we retain records of those interactions, including chat transcripts and submitted forms, for quality assurance and dispute resolution. We also use cookies and similar tracking technologies to manage sessions, remember preferences, and analyse traffic. You may manage cookie preferences through your browser; however, disabling certain cookies may limit platform functionality.

How We Use Your Information

Account Management and Service Delivery

We use your personal data to create and maintain your 55 Club account, authenticate your identity at login, process transactions, and deliver the core features of our platform. Without this processing, we cannot provide you with access to games, results, or winnings. Your financial data is used solely to complete the payment instruction you initiate, for example, crediting winnings to your linked PhonePe or GPay account within the processing timeframe stated at withdrawal.

Regulatory Compliance and Fraud Prevention

We are required by applicable law to verify user identity, monitor transactions for suspicious activity, and maintain records for audit purposes. We process your data to fulfil these obligations and to protect the platform from cheating, collusion, and financial crime. Our automated systems flag unusual patterns, such as multiple accounts sharing a single device or rapid, repeated large withdrawals, for manual review by our compliance team.

Marketing, Analytics, and Legal Basis

With your consent, we may send promotional communications about bonuses and offers via email, SMS, or in-app notifications. You may opt out at any time through your account notification settings or the unsubscribe link in any email. We also analyse aggregated, anonymised usage data to improve game performance and develop new features; individual users are not identified in these reports. We process your data under the legal bases of contractual necessity, legal obligation, legitimate interests (security and fraud prevention), and consent (marketing and non-essential cookies).

Your Rights

Access, Correction, and Deletion

Under applicable Indian data protection law, you have the right to request a copy of the personal data we hold about you, to ask us to correct inaccurate or incomplete information, and, in certain circumstances, to request that we delete your data. Deletion requests are subject to our obligations to retain records under financial and regulatory requirements; we will inform you of any data we are legally required to retain and for how long before completing your request.

Withdrawal of Consent and Objection

Where we rely on your consent to process data, for example, for marketing communications or non-essential cookies, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You also have the right to object to processing based on our legitimate interests, and we will cease such processing unless we can demonstrate compelling grounds that override your interests. To exercise any of these rights, submit a written request to our support team; we aim to respond within 30 days.

Contact Us

How to Reach Us

For privacy-related queries or to exercise your data rights, email us at [email protected]. We respond to all privacy requests within 30 days of receipt.